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File a Complaint

As defined in CRS Section 12-315-104(25), CACVT is the credentialing organization appointed by the Colorado State Board of Veterinary Medicine (SBVM). CACVT’s primary purpose is to establish credentialing criteria and verify credentials for veterinary technicians in the state of Colorado as set forth in the Veterinary Practice Act (VPA). Additionally, to verify that persons have met, and continue to meet regularly, the established criteria necessary to qualify for registration with DORA as a Registered Veterinary Technician under the VPA and its underlying rules and regulations. 

Beginning January 1, 2024, the titles Registered Veterinary Technician (RVT) and Veterinary Technician (VT) are restricted to individuals who have received a registration from DORA. An individual with a PVT registration does not qualify to use the protected titles.

Title misrepresentation complaints can be filed directly with DORA. For assistance, please reach out to regulation@cacvt.org.

Filing a Complaint

Before You Submit a Complaint — Please Read Carefully

CACVT does not regulate or discipline the practice of veterinary medicine. We cannot investigate or act on complaints involving medical care, patient outcomes, or clinical decision-making by veterinary technicians, veterinarians, or veterinary practices. Concerns involving medical malpractice, substandard care, improper treatment, misdiagnosis, medication errors, anesthesia complications, patient injury, or patient death must be filed directly with the Colorado State Board of Veterinary Medicine.

👉 Report medical care concerns to the State Board of Veterinary Medicine HERE.
Complaints involving medical care submitted to CACVT will not be reviewed or responded to.

When Should You File a Complaint with CACVT?

CACVT is the credentialing organization for Colorado’s registered veterinary technicians. We investigate credential-related concerns only, including:

  • Falsification of credentialing or renewal information

  • Failure to maintain credential eligibility requirements

  • Violations related specifically to credential status

If your concern relates to whether someone is properly credentialed or misusing professional titles, you may submit a complaint using this form. All complaints are handled according to CACVT’s Disciplinary Process.

If a complaint is filed anonymously, CACVT is unable to file a complaint with the SBVM or follow up with the filer.

If you would like help deciding which agency is most appropriate to file a complaint with, we are happy to help. Please reach out to regulation@cacvt.org for further discussion.

CACVT does not regulate or discipline the practice of veterinary medicine. We cannot investigate or act on complaints involving medical care, patient outcomes, or clinical decision-making by veterinary technicians, veterinarians, or veterinary practices. Concerns involving medical malpractice, substandard care, improper treatment, misdiagnosis, medication errors, anesthesia complications, patient injury, or patient death must be filed directly with the Colorado State Board of Veterinary Medicine.

👉 Report medical care concerns to the State Board of Veterinary Medicine HERE.
Complaints involving medical care submitted to CACVT will not be reviewed or responded to.

CACVT is the credentialing organization for Colorado’s registered veterinary technicians. We investigate credential-related concerns only, including:

  • Falsification of credentialing or renewal information

  • Failure to maintain credential eligibility requirements

  • Violations related specifically to credential status

If your concern relates to whether someone is properly credentialed or misusing professional titles, you may submit a complaint using this form. All complaints are handled according to CACVT’s Disciplinary Process.

If a complaint is filed anonymously, CACVT is unable to file a complaint with the SBVM or follow up with the filer.

If you would like help deciding which agency is most appropriate to file a complaint with, we are happy to help. Please reach out to regulation@cacvt.org for further discussion.

Click Here to File a Compliant

Responding to a Complaint

Should a complaint require further action, the individual subject to the complaint will be provided written notification of the nature of the complaint and provided an opportunity to respond in writing. Should it become necessary, the complaint will be discussed in a hearing with the CACVT Credentialing Council. 

Grounds for disciplinary action that may result in revocation or suspension of credentials

  • Violation of the provisions of CACVT’s Bylaws or Part 2 of the VPA to obtain issuance of credentials
  • Loss of registration as a veterinary technician with the State of Colorado as a result of disciplinary action, including the revocation or suspension of a credential in another state due to a violation
  • Commits fraud, misrepresentation, or deception in attempting to obtain or in obtaining a credential or renewing a credential, including reporting of CE
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